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Teamwork - Building the Bridge
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| Facilitate the transfer of information and knowledge to your team members in a consistent manner that garners buy in for a shared vision of teamwork in your center. |
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New Center Manager Orientation
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| Start off on the right foot with your management team. Ensure all managers have the core competencies and leadership qualities required for success at your center Each participant will have core assignments that will quickly increase the learning curve for sales, service, team leadership, technology and operational competencies. All components of the program will ensure we achieve the learning objective of obtaining consistency in the manner in which participants adhere to company wide center standards, manage financial performance, perform operational procedures, utilize a consultative sales approach, provide leadership and become a successful Manager |
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Managing FMLA Leaves
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| For anyone who has had to track employee medical leaves, itâs no secret that doing so can be a real headache in and of itself. This course will de-mystify an employerâs obligations when it comes to managing the leave process. Participants will be provided with the ânuts and boltsâ of what an employer can or cannot do when an employee needs time-off from work for medical reasons. |
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Wage & Hour Claims
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| Across the country, employers run the risk of having to pay steep civil fines and penalties when they fail to comply with labor laws assuring employees are properly paid for work performed. This course is designed to provide participants with the âhow toâsâ for comply with current law, including employee classification issues (who is âexemptâ), managing meal/rest breaks, overtime, and more. Participants are encouraged to bring questions for an interactive and fun question and answer session with a practicing labor law attorney that is sure to be entertaining and helpful to all. |
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Workplace Violence
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| Violence, including verbal or physical assaults erupting from face-to-face contact and occurring within work-environments between employees, co-workers, customers, clients and/or vendors, or violence which stems from stalkers, spouses or mates continues to grow in frequency. Often times because regular work routines provide the perfect opportunity to confront or harm another, how to identify potential risks, respond to actual violence, and avoid future violence should be a consideration of every proactive supervisor. This course prepares participants with a clear overview of what obligations, duties and rights an employer has to take certain actions to maintain a safe and violence-free workplace. |
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2008 Human Resource Webinar Series - Hiring Best Practices
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This HR workshop provides participants with the tools necessary to develop and improve candidate pools, create effective screening decisions, master the art of successful and lawful interviewing, avoid fodder for employment law discrimination suits. This course will also help participants to learn how to obtain and evaluate information learned through employment background searches to improve the likelihood that the right hiring decisions are made.
12 PM EDT |
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2008 Human Resource Webinar Series - State & Federal Dis...
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Ina nutshell, state and federal discrimination laws are numerous and ever-changing. This course is aimed at the lay person and intended to provide participants with a working knowledge of laws which prohibit discrimination in the workplace. At the completion of this course, participants will have the necessary tools to make sure their workplaces are labor law compliant.
12 PM EDT |
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Conducting Effective Meetings
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| Time is money and the Academy wants to save you both. In this session, you will learn how to build a firm foundation for preparing your next meeting, learning how to save time, effort, and money by having fewer, shorter, and more effective meetings. |
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The New Team Member Orientation
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| Do it right the first time. The New Team Member Orientation Program enables new team members to gain familiarity with the work environment and acquire a sense of belonging that will build a commitment to the organization. Many team members leave a job due to not feeling welcome or a valued part of the organization. The average cost to hire, train and orient a replacement cost between $5,000 - $30,000. A well thought out Team Member Orientation Program helps reduce turnover and can save thousands of dollars. |
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Safety & Workers' Compensation
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| Is your workplace a ticking time bomb for safety and on-the-job accidents? Do you have a safety and risk management plan in place? Do your employees know what their rights are regarding reporting safety hazards and workersâ compensation injuries? Would you be able to prove your workplace is complying with legal requirements regarding safety and on-the-job injury reporting procedures? This course will better equip participants with what to expect in the time of emergencies, what workplace activities may be contributing towards an unsafe workplace, and how to prepare for an OSHA investigation and workersâ compensation insurance audit. |
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Privacy in the Workplace
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| Before you implement company-wide drug-testing policies, disclose personal information, conduct reviews of employee e-mails/internet usage, or search through employee workstations, youâll want to take this course. Each day, employers engage in conduct which could constitute an unlawful violation of employee privacy rights. Misunderstanding of what the law permits, outmoded workplace policies, and simple confusion can pave the way to costly mistakes. This course is a must for organizations with newer work forces. |
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2008 Human Resource Webinar Series - The Importance of Emplo...
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Ever wonder how to comply with workplace advice to âdocument, document, documentâ? Then this course is for you. Participants will learn hard and fast approaches to documenting problematic employee work performances, managing disciplinary decisions, and preparing performance evaluations that are meaningful and promote (not undermine) employee good will and job success. Participants will have the opportunity to present tough H.R. questions to our experienced MMC representative to find workable solutions unique to their workplace. This is an absolute âmustâ course for all who deal with employees. 12 PM EDT |
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2008 Human Resource Webinar Series - Employee Discipline - G...
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The age-old adage that âone bad apple can spoil the bunchâ is unfortunately true for most work environments. Our HR expert will provide the guideposts for participants learning how to grapple with performance issues which require corrective action. This course will also help reveal traits of managers who are prone to enabling bad apples (without being aware), and learning methods for dealing head on with poor work attitudes, and forcing poor performers to invest in efforts to improve their overall work performance.
12 PM EDT |
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