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Course catalogue

The Academy has customized classes for all Center positions. Our blended learning approach provides self paced, interactive web conferences and instructor led workshops. Simply click on the title that best represents your position and view the curriculum available to you. Be sure to check out the e-learning and software training to ensure you do not miss any opportunities to learn new skills.



Catalog
 
Center Manager 
Sales Manager 
Required Curriculum - SM 
Continuing Education - SM 
Electives - SM 
Client Service 
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e-Learning 
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Test Class 
2009 Masters Web Series 
2009 Director's Series 
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Leadership Series 
 
Electives - SM
 
 
Selling Services - Increasing Revenues
Course author: Academy Curriculum Committee
Description: Consider the meaning of value from the client's point of view. Learn to identify and respond to service opportunities that increase the worth of your services so you help clients succeed in their jobs. Join us as we explore ways to add value, eliminate barriers, build credibility, and respond to client needs in ways that build lasting relationships - and additional revenues for your center! This session is either a 4 hour instructor led workshop or a 1 hour webinar with pre-work.

Live session is $150.00 per person.

Webinar is $49.99 per person or $99.99 per center.



Course time: 60 minutes

Number of lessons: 1 + Exam

Price: 49.99 USD
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