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Course catalogue

The Academy has customized classes for all Center positions. Our blended learning approach provides self paced, interactive web conferences and instructor led workshops. Simply click on the title that best represents your position and view the curriculum available to you. Be sure to check out the e-learning and software training to ensure you do not miss any opportunities to learn new skills.



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Center Manager 
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Required Curriculum - CS 
Continuing Education - CS 
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2009 Director's Series 
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Required Curriculum - CS
 
 
Workplace Violence
Course author: Curriculum Committee
Description: Violence, including verbal or physical assaults erupting from face-to-face contact and occurring within work-environments between employees, co-workers, customers, clients and/or vendors, or violence which stems from stalkers, spouses or mates continues to grow in frequency.  Often times because regular work routines provide the perfect opportunity to confront or harm another, how to identify potential risks, respond to actual violence, and avoid future violence should be a consideration of every proactive supervisor.  This course prepares participants with a clear overview of what obligations, duties and rights an employer has to take certain actions to maintain a safe and violence-free workplace.

Course time: 60 minutes

Number of lessons: 1 + Exam

Price: 49.99 USD
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